At Maria Manola Jewellery, we take great pride in the quality and craftsmanship of our pieces. We want you to love and cherish your jewelry for years to come, which is why we offer the following guarantee:

Quality Guarantee
Each piece of jewelry is meticulously handcrafted to the highest standards. We guarantee that all our materials (including precious metals and stones) are genuine and ethically sourced.

Warranty Period
We offer a 12-month warranty from the date of purchase. This warranty covers manufacturing defects in materials or craftsmanship under normal use.
If your jewellery develops a fault related to the creation process, we will repair it free of charge.

We also recommend an annual check-up to ensure all components remain secure and in good condition, so you can continue wearing and enjoying your piece for years to come.

What is Covered:

• Manufacturing defects.
• Loose stones (within the first 12 months).
• Faulty clasps or broken chains due to manufacturing issues.

What is Not Covered:

• General wear and tear (e.g., scratches, tarnishing, fading).
• Damage caused by misuse, accidents, or improper care.
• Loss of stones after the 12-month period.
• Alterations or repairs carried out by third parties.

How to Make a Claim

If you believe your jewelry has a manufacturing defect, please contact us at hello@mariamanola.com with your proof of purchase, a description of the issue, and relevant photos. We will assess your claim and work with you to repair your item.: